Are you following The Tatar Law Firm on Twitter? @TheTatarLawFirm regularly posts safety recalls on various vehicles. If you received a notice from the car manufacturer that your vehicle’s steering or brakes were defective, you would bring your vehicle in immediately to prevent injury (or worse). Unfortunately, car rental agencies have shown that they do not always act in a timely matter when a recall is issued.
Earlier this week, Senator Barbara Boxer (D-CA) called on the top car rental agencies to pledge that they would not rent vehicles under safety recall until the safety impairment had been remedied. Senator Boxer was joined by Cally Houck, whose daughters were killed when the power steering failed on their rental vehicle. They crashed head-on in to a semi truck. It was discovered that, in the month that passed since the rental company received a recall notice, the subject vehicle had been rented out three times. Together with Houck, Boxer introduced the Raechel and Jacqueline Houck Safe Rental Car Act.
The car rental company admitted guilt in the Houck case, after a five-year legal battle. The Houcks won a $15 million dollar verdict, but the money will not bring back the two twenty-something daughters. The car rental companies would choose to keep a car available to renters on a busy holiday weekend, for example. However, the decision to place profit over safety, as seen in the Houck case, could be deadly.
A recall repair is free to you and your own car – don’t wait in contacting your manufacturer and making a repair appointment.
Stephanie Tatar is the founding attorney of both Consumer Lawyer Network and The Tatar Law Firm. Ms. Tatar has been a consumer advocate since graduating cum laude from DePaul University, College of Law. During her career, she has fought debt collectors, credit reporting agencies, creditors, manufacturers and car dealers, achieving success at every level. Ms. Tatar is a member of the National Association of Consumer Advocates and the Los Angeles County Bar Association, and is admitted to practice in various federal and state courts, including California and Illinois.